The National GBV Dashboard has been developed by the Division of Gender under the EU funded Natwampane programme. The dashboard is primarily targeted towards GBV response service providers as well as GBV implementing partners.The Dashboard is the first of its kind in Zambia, and has two objectives. The first is to ensure an up to date referral pathway and directory is in place for each district in Zambia. The second is to increase coordination of GBV actors by mapping who is doing what, where, for whom and with what funds. This will help to eliminate duplication of GBV prevention and response activities, strengthen collaboration between actors as well as highlight where service and programmatic gaps exist throughout the country.
A referral pathway is a flexible mechanism that safely links survivors and those at risk of GBV to qualified, supportive and competent services that she or he may need as a result of the violence experienced. A clear referral system is essential for both survivors and response service providers so that each knows where to go for support and what sort of assistance they can expect to receive.
At this stage the dashboard is open source, meaning anyone who wishes to access the information can do so. As the dashboard evolves the option to have log-in requirements will be considered. This is likely to be the case if GBV reporting statistics are included. This would require such agencies to be trained on ethical management of GBV data.
The dashboard is not a self-reporting tool thus, survivors cannot report directly on the tool. However, they can use the referral directory tab to find the name and address of the organisations or service providers closest to them who after providing the necessary services.
We are aware of the resource and connectivity limitations that many GBV actors and the community at large face in Zambia. To address this challenge, the Division of Gender under the EU funded Natwampane programme will in 2022 develop a mobile phone app so as to enable information to be accessed via smart phones. Additionally, a small number of hard copies of the referral pathway directories will be printed and distributed under the World Bank / Division of Gender GEWEL programme.